Return Policy

Our Return Policy — Your Satisfaction is Our Priority

We want you to love our gum as much as we do. If for any reason you're not completely satisfied with your purchase, we're here to help.

30-Day Money-Back Guarantee

If you're not happy with your order, you can return it within 30 days of receipt for a full refund. This applies to all products purchased directly from our website.

Easy Return Process

To initiate a return:

Return Instructions: We'll provide you with the next steps and a return shipping label if applicable.

Refund Processing: Once we receive the returned item, we'll process your refund to your original payment method within 5-7 business days.

Conditions for Return

Unopened Products: For hygiene and safety reasons, we can only accept returns of unopened and unused products.

Damaged or Defective Items: If your product arrives damaged or defective, please contact us within 48 hours of receipt with photos of the damage, and we'll arrange for a replacement or refund.

Return Shipping

Customer Responsibility: Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

Non-Refundable Shipping Fees: Original shipping charges are non-refundable.

If you have any questions or need assistance, please don't hesitate to reach out to our customer support team at numi@numigum.com